Business conditions and personal data protection

General provisions

The General Terms and Conditions (hereinafter referred to as GTC) regulate the rights and obligations of CORDDECKER s.r.o., hereinafter referred to as the "Seller") and the buyer (hereinafter referred to as the "Buyer") when purchasing goods offered by the Seller through electronic commerce on the Seller's website www.corddecker.com and are an inseparable part of the purchase contract concluded between the Buyer and the Seller at a distance via electronic commerce on the Internet (hereinafter referred to as the "Purchase Contract"). (The Seller and the Buyer together are referred to as the "Contract Parties"). .com

Identification data of the company:
CORD DECKER sroso with registered office at Bystrickésady 8647/18 , 841 06 Bratislava, Slovak Republic, registered in the Commercial Register of the District Court Bratislava I, Section: Sro, insert number: 105351/B, ID number: 48 237663, VAT number: 2120110663
Seller's email address: info@corddecker.com
Seller's phone number 0905 739 467
Seller's operating hours: normal working days Monday to Friday from 10:00 a.m. to 5:00 p.m. non-working days and holidays. Account number: IBAN SK86 1100 0000 0029 49007312 held at Tatra banka, as
This information may be changed or updated at any time at www.corddecker.com

2. The General Terms and Conditions enter into force on the day they are published on the seller's website.

3. Supervisory authority: Slovak Trade Inspection (SOI), SOI Inspectorate for Bratislava Region, Prievozská 32, PO Box 5, 820 07 Bratislava 27

4. All contractual relations between the seller and the buyer are concluded in accordance with the legal order of the Slovak Republic. In the event that the consumer is the contracting party, legal relations not regulated by the Seller's terms and conditions are governed by Act No. 40/1964 Coll. Civil Code, as amended, by Act No. 250/2007 Coll. of the Consumer Protection Act as amended and Act No. 108/2000 Coll. consumer protection for door-to-door sales and mail-order sales, as amended.
In the event that the contracting party is an entrepreneur, legal relations not regulated by the Seller's terms and conditions are governed by Act No. 513/1991 Coll. Commercial Code as amended.

II. Ordering goods and concluding a purchase contract

1. The purchase of goods is carried out by issuing and sending the order to the buyer in the seller's shopping portal, with the fact that the buyer's order must be approved (accepted) by the seller in accordance with the GTC, otherwise the contractual relationship will not be established. If the order is accepted by the seller according to the GTC, the seller will deliver the ordered goods within the delivery period according to Article VIII. GTC. Before sending the order to the buyer, information is announced and provided on the shopping portal and in the Buyer's General Terms and Conditions according to special regulations. The buyer expresses his agreement with these conditions by clicking the appropriate box before sending the order to the portal. By sending the order, the buyer confirms that he/she has been informed that with the submission of the order and as part of the order there is an obligation to pay the price of the ordered goods.

2. The received electronic order is considered a draft Purchase Agreement and is binding.
The purchase contract between the Seller and the Buyer is created based on the binding confirmation of the electronic order in the system. The Seller is obliged to confirm the content of the Buyer's electronic order by e-mail (to the Buyer's e-mail address specified in the electronic order) immediately after its delivery to the Seller, otherwise the Purchase Agreement between the Contracting Parties has not been concluded. The Buyer is obliged to check the content of the electronic order specified in the e-mail message by the Seller. In case of detection of discrepancies regarding the content of the electronic order confirmed by the Seller, the Buyer is obliged to notify the Seller about this by means of an e-mail message sent to the e-mail address info@corddecker.com.

3. The Seller is not responsible for delivery delays and damage caused as a result of the Buyer not entering all the required data during registration and/or filling out the registration form incorrectly.

4. All orders accepted by this store are binding. The order can be canceled before it is dispatched. In the event that the order is not canceled before dispatch, and it will be dispatched, the customer may be required to reimburse the costs associated with the dispatch of the goods.

5. If the order is accepted by the seller according to the GTC, the seller will deliver the ordered goods within the delivery period according to Art. VIII. VOP.

6. The process of issuing a buyer's order consists of 4 steps: a) selection of goods b) filling in identification data, c) selection of payment method, shipping price, d) agreement of business conditions, e) sending the order by clicking on the "Order" button

7. The buyer is obliged to provide complete, true and correct data necessary for the correct delivery of the goods. The buyer is obliged to check the correctness of the selected data and data in the process of ordering goods before they are definitively sent to the seller.

8. The buyer's order is considered sent if it is delivered to the seller and if it contains all the required data - name of the ordered goods, its quantity, price, identification of the buyer - business name or first and last name, seat/residence - delivery, billing address, ID number, VAT number, e-mail and telephone contact for the buyer.

III. Consumer contract instruction on the right to withdraw from the contract

1. In the event that the Purchase Agreement is concluded using means of remote communication, the Seller provides the Buyer with the opportunity to withdraw from the Purchase Agreement even after the statutory deadline, within 30 days of receiving the goods. Only in the event that the Seller does not provide the Buyer with the information that, according to § 10 of Act no. 108/2000 Coll. the law on consumer protection for door-to-door sales and mail-order sales as amended by later regulations, this period is 3 months from the receipt of the goods. If the information is properly submitted in the course of it, the three-month period ends and the thirty-day period begins from that time. However, the buyer cannot withdraw from the contracts listed in § 12 par. 5 of Act no. 108/2000 Coll. Act on consumer protection in door-to-door sales and mail order sales, as amended.

2. The Buyer's notice of withdrawal from the Purchase Agreement must be delivered to the Seller before the end of the withdrawal period, and at the same time the complete goods must be properly returned to the Seller in their original condition with all the documents and documentation that were delivered to the Buyer. In order to quickly arrange the matter, it is necessary to return the goods to the same address of the Seller, which is indicated in the documents for the goods as the place from which the goods were sent to the Buyer.

3. With the withdrawal of the Buyer from the Purchase Agreement in accordance with points 1 and 2 of this article, the Purchase Agreement is canceled from the beginning. The Seller is obliged to take back the goods and return to the Buyer no later than 15 days from the date of withdrawal from the Purchase Agreement the price paid for the transfer of goods to the Buyer's account , including costs incurred by the Buyer in connection with ordering the goods. The cost of returning the goods is borne by the Buyer only if the goods fully met the quality requirements and had no defects.

4. In the event of non-fulfillment of any of the above conditions, the Seller will not accept withdrawal from the electronic order and the goods will be returned at the expense of the Buyer.

IV. Purchase price and payment terms

1. The buyer is obliged to pay the seller for the goods the purchase price and the cost of transportation according to the order accepted by the seller (concluded contract).

When ordering within the Slovakian Czech Republic , the Seller pays for the costs of transporting the goods by courier or cash on delivery.

When paying from abroad , the method of delivering the goods by courier is specified. The Buyer is obliged to pay the costs of transporting the goods in advance to the Seller's account. The costs of transporting the goods are automatically generated in the shopping cart when ordering the goods. The buyer, as the payer, is obliged to bear the fees of his bank and other fees, especially those of correspondent banks and the recipient's bank.

When paying, it is necessary to enter the buyer's order number as a variable symbol. A variable symbol incorrectly specified by the buyer during payment results in an incorrect settlement of the purchase price, and the buyer bears all the risks associated with it, and the buyer is in arrears with the payment obligation.

Terms of payment

1. After placing the order, an order confirmation will be sent to your e-mail along with the necessary payment information.

2. We offer the following payment options on the territory of the Slovak Republic:

• Payment in cash through the cash on delivery service of the Slovak Post. In this case, you pay for the goods only when you receive them from the delivery person.
• Payment in advance by bank transfer to the account (Tatra Banka as) of the seller:

IBAN: SK86 1100 0000 0029 4900 7312

Variable symbol: your order number

• Card payment through the Stripe payment gateway (VISA, AMEX, MASTER CARD, APPLE PAY)

If we do not receive payment to our bank account within 21 days of ordering, the order will be automatically canceled (cancelled).

• Cash upon personal collection.

3. The prices listed on the website of the online store are the final prices (the seller is not a VAT payer).

4. When paying by cashless transfer, the date of payment is considered the date of crediting the entire purchase price to the seller's account. In the case of non-cash payment, the delivery time of the goods is extended by the time when the payment will be credited to the seller's account.

The seller is not a VAT payer.

2. The seller reserves the right to unilaterally adjust (increase/decrease) the prices of the goods listed on www.corddecker.com, in that the new prices of the goods are valid on the day they are published on the seller's website. The price of the goods stated with the goods at the time the order is sent to the Seller is always decisive for the Buyer. Any increase or decrease in the price of the goods by the Seller at the time the order is sent to the Buyer after the delivery of the ordered goods or during a complaint or other procedure in connection with the return or exchange of the goods does not affect the price of the already ordered goods . The buyer is aware that in the event of a reduction in the price of the goods between the time the order is sent and the end of any complaint or other procedure in connection with the return or exchange of the goods, he is not entitled to a refund of the purchase price for the goods in the amount of the difference between the price of the goods at the time the order was sent to the Seller and the price of the goods at the time after sending the order to the Seller. The Seller declares that in the event of a unilateral increase in the price of the goods only after the Buyer has sent the order to the Seller, he is not entitled to payment of the monetary difference between the price of the goods at the time the order was sent to the Buyer and the Seller and the price of the goods at the time after the order was sent to the Buyer.

3. Cenasa may change the price due to an obvious typographical or other error regarding the price of the product found in the seller's system or published on the shopping portal for the product. The buyer and seller are entitled to cancel the order, or withdraw from the purchase contract (until the moment of taking over the goods) if the buyer is notified of a change in the purchase price of an item due to an obvious typographical or other error related to the price of the goods.

4. The buyer is obliged to pay the seller the purchase price in case of non-cash payment or cash payment by deposit to the seller's account no later than 2 days from the date of conclusion of the contract and before taking over the goods. The buyer is entitled to pay already when the order is sent to the seller, with the fact that the payment is perceived as an advance payment of the purchase price and the cost of transporting the goods, but the buyer is recommended to pay only after the order has been accepted by the seller (conclusion of the contract).
In the case of cash payment upon delivery of the goods on delivery, the buyer is obliged to pay the seller the purchase price and transport costs at the latest upon delivery of the goods to the buyer.


5. The seller will issue and deliver the invoice to the buyer in accordance with the applicable laws of the Slovak Republic. By sending the order, the buyer agrees that the invoice will be sent together with the goods or made available to the buyer electronically. The invoice is sent together with the goods and the invoice is also a delivery note and a guarantee letter.

Article VIII
Terms of Delivery

1 The seller will deliver the goods to the buyer within 14 days from the date when the contract was concluded between the seller and the buyer. The seller will deliver the goods to the buyer at the address indicated by him when issuing the order and exclusively to the person listed as the buyer. The delivery or release of goods to a person other than the buyer is not possible without the prior written consent of the seller and the documents required by the seller.

2Deliveries of electronically ordered goods will be dispatched as soon as possible, depending on the availability of the goods and the Seller's operational capabilities, usually from 2 to 10 working days from the date of confirmation, acceptance of the Buyer's electronic order by the Seller, to the delivery location specified in the electronic order. However, the delivery time is different due to the availability of some goods. For selected goods, the Seller specifies the delivery date directly on the page of the selected goods.
3 Ownership of the goods passes to the Buyer upon acceptance and payment of the purchase price.
4 The shipment of goods always includes an invoice. When taking over the goods, the Buyer is obliged to check whether the package in which the goods are packed is not damaged and to sign the document about the acceptance of the shipment. In the event of damage to the goods, it is necessary to write a report on the detected defects caused during transport with the carrier - courier service at the place of delivery of the goods. If the Buyer takes delivery of the goods despite obvious damage to the packaging, the Seller will not accept possible later complaints for this reason.

Article X
Warranty conditions and warranty period

1. The Buyer is provided with a warranty period of 24 months for the delivered goods. The Buyer may be granted a longer warranty period for selected types of goods. The warranty period begins on the day the goods are handed over to the Buyer.

2. An invoice (proof of purchase) is attached to each product purchased from the Seller upon delivery to the Buyer, which also serves as a warranty document.

3. When making a claim, the Buyer is obliged to deliver the claimed goods to the address of the Seller's registered office, clean, mechanically undamaged and in the original packaging, including the required documents.

4. The buyer has the right to reimbursement of necessary costs incurred by him in connection with the exercise of legitimate rights of responsibility for errors and which were actually and purposefully spent.

5. The details and procedure for product complaints are governed by the complaint procedure published at www.corddecker.com

Article XI
Privacy

1. Company CORD DECKER sro with registered office Bystrické sady 8647/18 , 841 06 Bratislava, Slovak Republic, registered in the Commercial Register of the District Court Bratislava I, Section: Sro, insert number: 105351/B, ID: 48 237 663, Tax ID: 2120110663, how the seller processes personal data that the buyer entered on the Seller's website or provided during mutual communication. The seller is the operator of the personal data information system according to Act No. 122/2013 Coll. on the protection of personal data.

2. By sending the order, the buyer gives the seller consent to the processing of personal data according to z. no. 122/2013 Coll. on the protection of personal data as amended and the time necessary to fulfill the contract. The seller undertakes not to provide any personal data of the consumer or any other information about the consumer to the third party. The exception is the personal data of the consumer, necessary for the delivery of the goods, provided to the carrier.

3. The seller processes personal data of the buyer in the scope of: business name or first and last name, seat/residence-delivery, billing address, ID number, VAT number, e-mail and telephone contact for the buyer. portal, correct processing, delivery of the order, identification of the 1st buyer as a contractual partner for the performance of the contract executed through the purchasing portal, correct processing and delivery of the order, identification of the buyer for the purpose of carrying out the negotiations on the change or termination of the contract, fulfillment of obligations established by law and generally binding legal regulations SR. especially for the accounting and invoicing system.

2. Based on a free written request, the Buyer has the right to object to the processing of personal data by the Seller, which he assumes are or will be processed for the purposes of direct marketing without his consent, and to request their liquidation.


Article XIII
Final provisions

1 The seller reserves the right to change and/or supplement these GTC at any time. Changes and/or additions to these GTC enter into force on the day they are published on the Seller's website.
2 By sending an electronic order to the Seller, the Buyer also confirms his unreserved agreement with the Seller's General Terms and Conditions.

Return policy
I. General provisions

1. This complaint procedure (hereinafter referred to as the "Complaint Procedure) governs the procedure of the company CORD DECKER s.r.o. with its registered office Bystrické sady 8647/18 , 841 06 Bratislava, Slovak Republic, registered in the Commercial Register of the District Court Bratislava I, Section: Sro, file no.: 105351/B, ID: 48 237 663, Tax Identification Number: 2120110663 (hereinafter referred to as the "Seller") and the buyer (hereinafter referred to as the "Buyer") when exercising the rights arising from the Seller's liability for defects in goods purchased on the website www.corddecker.com and the related rights and obligations of the Buyer and the Seller.

2. By sending an electronic order to the Seller, the Buyer confirms that he has familiarized himself with the Seller's Complaints Procedure and fully agrees with it. Once the electronic order is sent to the Seller, the Complaints Policy becomes binding for the Buyer.

3. The complaint procedure is publicly available at www.corddecker.com and at the Seller's headquarters.

II. Liability for defects

1. The seller is responsible for defects that the sold item has when it is taken over by the buyer. In the case of used items, he is not responsible for defects caused by their use or wear. In the case of items sold at a lower price, he is not responsible for a defect for which a lower price was negotiated.

2. If it is not a matter of items that spoil quickly or of used items, the seller is responsible for defects that occur after receiving the item during the warranty period.

3. When taking over the goods, the Buyer is obliged to check whether the packaging in which the goods are packed is not damaged. In case of damage, it is necessary to write a protocol on detected defects caused during transport with the carrier - courier service at the place of delivery of the goods. If the Buyer accepts the goods despite obvious damage to the packaging, the Seller will not accept any later complaints for this reason.

4. The buyer is obliged to inspect the delivered goods without unnecessary delay after taking them over.

5. If the Buyer discovers that the goods are incomplete or damaged in any way during transport, which is not manifested by external damage to the packaging, he is obliged to file a claim with the Seller immediately, but no later than two days after receiving the shipment. Otherwise, the delivery is considered complete and free of defects, and complaints on this account will not be accepted.

6. The buyer is obliged to complain to the seller about the defects of the goods purchased on www.corddecker.com without unnecessary delay according to the conditions specified in the relevant provisions of Act no. 513/1991 Coll. Commercial Code as amended and Act No. 40/1964 Coll. The Civil Code as amended.

III. Place of complaint

1. The buyer asserts his rights from liability for defects via remote communication by filling out the complaint form, which the buyer can download on the website www.corddecker.com, by sending the form together with the claimed goods by mail to the address of the registered office of CORD DECKER s.r.o., Bystrické sady 8647/ 18, 841 06 Bratislava.

2. In the case of long-distance communication using the complaint form, the buyer is obliged to provide his contact information, to submit a proof of purchase, photo documentation or other documents on the basis of which the seller can handle the complaint. At the same time, the buyer agrees that the seller can send the documents related to the processing of the claim to the e-mail address provided by him.

IV. The course of the complaint procedure
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1. If the Buyer discovers that the goods he ordered do not correspond to the goods he received, the Buyer has the right to return the goods to the Seller max. within 30 days of receipt of the goods by the Buyer.

2. In the event that the Buyer finds that the goods he ordered are unsatisfactory due to size and/or color, he has the right to return the goods received and demand their exchange for goods of a different color and/or size, or other type of goods, max. within 30 days of receipt of the goods by the Buyer. The goods returned by the Buyer must be undamaged and must not show signs of wear and use. Goods can only be exchanged if the Seller's stock allows it. Otherwise, it is considered that the Buyer has withdrawn from the purchase contract.

3. The costs of returning the goods for the purpose of exchange are borne by the Buyer, but only if the goods fully met the quality requirements and were not defective. The Seller will deliver the exchanged goods to the Buyer within 30 days from the date of receipt of the completely filled out Form with the required documents and the goods to be exchanged.

4. If the goods that are the subject of return/exchange/complaint are not enclosed together with the completed Form and Required documents, the Seller reserves the right not to proceed with handling the matter in question and it is considered that the Buyer does not intend to return, exchange or complain about the goods .

5. The goods that are subject to return/exchange must be complete, unused, undamaged and in the original packaging with a stamp. The original product packaging must not be damaged and must not show signs of use.

6. The seller handles consumer complaints in accordance with the legal regulations of the Slovak Republic, in particular Act No. 250/2007 Coll. as amended, the Civil Code of the Slovak Republic and applicable legal regulations.

If it is a defect that can be removed, the buyer has the right to have it removed free of charge, on time and properly. The seller is obliged to remove the defect without undue delay.

Instead of removing the defect, the buyer can demand the replacement of the item, or if the defect concerns only a part of the item, the replacement of the part, if this does not result in unreasonable costs for the seller considering the price of the goods or the severity of the defect. The seller can always replace the defective item with a faultless one instead of removing the defect, if this does not cause serious difficulties for the buyer.

If it is a defect that cannot be removed and which prevents the item from being properly used as a defect-free item, the buyer has the right to exchange the item or withdraw from the contract. The same rights belong to the buyer if the defects can be removed, but if the buyer cannot properly use the item due to the reappearance of the defect after repair or due to a larger number of defects. If there are other irreparable defects, the buyer has the right to a reasonable discount from the price of the item.

V. Instruction of the consumer on the right to withdraw from the contract

1. In the event that the Purchase Agreement is concluded using means of remote communication, the Seller provides the Buyer with the opportunity to withdraw from the Purchase Agreement even after the statutory deadline, namely within 30 days of receiving the goods. Only in the event that the Seller does not provide the Buyer with the information required by § 10 of Act No. 108/2000 Coll. Act on consumer protection for door-to-door sales and mail order sales, as amended, this period is 3 months from the receipt of the goods. If the information is properly submitted in the course of it, the three-month period ends and the thirty-day period begins from that time. However, the buyer cannot withdraw from the contracts listed in § 12 par. 5 of Act no. 108/2000 Coll. Act on consumer protection in door-to-door sales and mail-order sales, as amended.

2. The Buyer's notice of withdrawal from the Purchase Agreement must be delivered to the Seller before the end of the withdrawal period, and at the same time the complete goods must be properly returned to the Seller in their original condition with all the documents and documentation that were delivered to the Buyer. In order to quickly process the matter, it is necessary to return the goods to the same address of the Seller, which is indicated in the documents for the goods as the place from which the goods were sent to the Buyer.

3. With the withdrawal of the Buyer from the Purchase Agreement in accordance with points 1 and 2 of this article, the Purchase Agreement is canceled from the beginning. The Seller is obliged to take back the goods and return to the Buyer no later than 15 days from the date of withdrawal from the Purchase Agreement the price paid for the goods by transfer to the Buyer's account, including the costs incurred by the Buyer in connection with ordering the goods. The cost of returning the goods is borne by the Buyer only if the goods fully met the quality requirements and had no defects.

4. In case of non-fulfillment of any of the above conditions, the Seller will not accept withdrawal from the electronic order and the goods will be returned at the expense of the Buyer.

VI. Final provisions

1. By purchasing the goods, the buyer agrees to the seller's complaint procedure.

2. If the sale of goods or the provision of services are subject to General Terms and Conditions, which regulate the terms of the warranty differently from the terms stated in these Complaints Regulations, the terms of the warranty stated in the General Terms and Conditions take precedence over the terms stated in the Complaints Regulations.

The seller reserves the right to change the complaint procedure, while respecting the mandatory provisions of the Consumer Protection Act and the Civil Code. The change in the complaint procedure does not apply to the complaint of goods that were purchased during the validity of the old complaint procedure.

General Terms and Conditions

1. General Provisions

These General Terms and Conditions (hereinafter also referred to as the GT&C) regulate the rights and obligations of the company CORD DECKER sro (hereinafter referred to as the "Seller") and the purchaser (hereinafter referred to as the "Purchaser") in purchasing goods offered by the Seller via the e-shop on the Seller's website www.corddecker.com and are an integral part of the purchase contract concluded remotely between the Purchaser and Seller via the e-shop on the internet (hereinafter referred to as the "Purchase Contract"). (The Seller and Purchaser hereinafter collectively referred to as the "Contracting Parties"). Relations between the Seller and the Purchaser shall also be governed by the claim rules for the www.corddecker.com e-shop.

Identification data of the company:

CORD DECKER sro having its registered office at Bystrické sady 8647/18, 841 06 Bratislava, Slovak Republic, registered in the Companies Register of the District Court Bratislava I, Section: Sro, Insert No.:105351/B, company ID No: 48 237 663, Tax ID No.: 2120110663

The Seller's electronic mail address: info@corddecker.com

The Seller's phone number is 0905 739 467

The Seller's operating hours: regular working days Monday to Friday from 10.00 am to 5.00 pm except rest days and public holidays. Account number: IBAN SK86 1100 0000 0029 4900 7312 opened in Tatra banka, as

These data may be modified or updated at any time on www.corddecker.com

2. The GT&C shall enter into force on the day of their publication on the Seller's Website.

3. Supervisory body: Slovak Trade Inspection (STI), STI Inspectorate for the Bratislava Region, Prievozská 32, PO Box 5, 820 07 Bratislava 27

4. All contractual relations between the Seller and the Purchaser shall be concluded in accordance with the laws of the Slovak Republic. If a consumer is a contracting party, legal relations not specified in the Seller's terms and conditions shall be governed by the Act No. 40/1964 Coll. Civil Code as amended, by the Act No. 250/2007 Coll. on Consumer Protection as amended and by the Act No. 108/2000 Coll. on Consumer Protection in door-to-door sales and mail order trade as amended.

If an entrepreneur is a contracting party, legal relations not specified in the Seller's terms and conditions shall be governed by the Act No. 513/1991 Coll. Commercial Code as amended.

1. Ordering Goods and Conclusion of a Purchase Contract

1. The Purchaser shall purchase goods by making and submitting an order in the Seller's purchasing portal and the Purchaser's order shall have to be approved (accepted) by the Seller in compliance with the GT&C, otherwise no contractual relationship shall be established. If the order is accepted by the Seller in accordance with the procedure specified in the GT&C, the Seller shall deliver the ordered goods within the delivery deadline pursuant to Article VIII. of the GT&C. Before the Purchaser submits the order, information shall be notified and provided to the Purchaser under specific provisions at the purchasing portal and in the GT&C. The Purchaser shall express his agreement with these terms and conditions by checking the corresponding box before submitting the order at the portal. By submitting the order, the Purchaser shall confirm that it has been informed that after being submitted, the order includes the obligation to pay the price of the ordered goods.

2. The received electronic order shall be considered a draft of a purchase contract and shall be binding.

The purchase contract between the Seller and the Purchaser shall be established on the basis of a binding confirmation of the electronic order in the system. The Seller shall be obliged to confirm the content of the Purchaser's electronic order via an e-mail message (sent to the Purchaser's e-mail address specified in the order) immediately after the order is received by the Seller, otherwise no Purchase Contract shall be considered to have been concluded between the Contracting Parties. The Purchaser shall be obliged to check the content of the electronic order specified by the Seller in the e-mail message. Should inconsistencies be discovered concerning the electronic order confirmed by the Seller, the Purchaser shall be obliged to notify this to the Seller via an e-mail message sent to the e-mail address info@corddecker.com.

3. The Seller shall not be liable for delay in the delivery of the consignment and for damage caused by the Purchaser not specifying all the required information and/or filling in the registration form incorrectly during the registration.

4. All orders received by this shop shall be binding. An order may be canceled before its dispatch. If an order is not canceled before its dispatch and is dispatched, reimbursement of costs connected with the dispatch of the goods may be demanded from the Purchaser.

5. If the order is accepted by the Seller in accordance with the procedure specified in the GT&C, the Seller shall deliver the ordered goods within the delivery deadline pursuant to Article VIII. of the GT&C.

6. The process of issuing an order by the Purchaser shall consist of 4 steps: a) selection of goods b) filling in the identification details c) selection of the payment and transport method and the transport price d) agreement with the terms and conditions e ) submission of the order by clicking on the "Order" button.

7. The Purchaser shall be obliged to provide true and correct information necessary for the correct delivery of the goods. The Purchaser shall be obliged to check the correctness of selected data and information during the process of ordering goods before their final submission to the Seller.

8. The Purchaser's order shall be considered submitted if it is delivered to the Seller and if it contains all the required information – the description of the goods being ordered, their quantity, price, the Purchaser's identification – the business name or the name and surname, registered office/residence – shipping, billing address, company ID No., Tax ID No., the Purchaser's

e-mail and phone contact.

III. Consumer Contracts and Information on the Right to Withdraw from the Contract

1. If the Purchase Contract is concluded through means of remote communication, the Seller shall allow the Purchaser the possibility to withdraw from the Purchase Contract even after the legal deadline, namely within 30 days after receipt of the goods. Only if the Seller does not provide the Purchaser with information that it is obliged to provide pursuant to Section 10 of the Act No. 108/2000 Coll. on Consumer Protection in door-to-door sale and mail order trade as amended, this period shall be 3 months after receipt of the goods. If the information is duly submitted during its duration, the 3 month period shall end and a period of 30 days shall commence from that moment. However, the Purchaser may not withdraw from contracts listed in Section 12 Par. 5 of the Act No. 108/2000 Coll. on Consumer Protection in door-to-door sales and mail order trade as amended.

2. The Purchaser's notice of withdrawal from the Purchase contract must be delivered to the Seller before the expiration of the withdrawal period and at the same time, the goods must be properly returned to the Seller in their entirety and original state with all accompanying documentation that was delivered to the Purchaser. For the matter to be settled quickly, it is necessary to return the goods to the same address of the Seller that is specified as the place from which the goods were shipped to the Purchaser in the documents accompanying the goods.

3. If the Purchaser withdraws from the Purchase Contract in accordance with Points 1 and 2 of this Article, the Purchase Contract shall be canceled from the beginning. The Seller shall be obliged to take the goods back and return to the Purchaser, not later than 15 days after the date of the withdrawal from the Purchase Contract, the price paid for the goods by a transfer to the Purchaser's account including the costs the Purchaser incurred in ordering the goods. The costs for the return of the goods shall only be borne by the Purchaser if the goods fully met quality requirements and were free of defects.

4. If any of the above-mentioned conditions is not met, the Seller shall not accept the withdrawal from the electronic order and the goods shall be returned back at the Purchaser's costs.

1. Purchase Price and Payment Terms

1. The Purchaser shall be obliged to pay the Seller the purchase price for the goods and the transport price according to the order accepted by the Seller (the contract concluded).

If the order is placed within the Slovak and Czech Republics , the costs for the transport of the goods by courier or mail order costs shall be borne by the Seller.

If the payment is made from abroad , the determined method of the delivery of the goods shall be by courier. The Purchaser shall be obliged to pay the costs for the transport of the goods in advance to the Seller's account. The costs for the transport of the goods shall be generated automatically in the shopping cart while ordering the goods. The purchaser as the payer shall be obliged to bear the charges of its bank and other charges, especially charges of correspondent banks and the Seller's bank.

It is necessary to indicate the number of the Purchaser's order as the variable symbol during the payment. An incorrectly indicated variable symbol during the payment results in the incorrect clearing of the purchase price and the Purchaser shall bear all risks associated with it and the Purchaser shall be in delay with the performance of the obligation to pay.

The Seller is not a VAT payer.

 

2. The Seller reserves the right to unilaterally adjust (increase/decrease) the prices of goods indicated on www.corddecker.com, with the new prices of the goods coming into effect on the date of their publication on the Seller's website. The price of the goods decisive for the Purchaser shall always be the price indicated with the goods at the time of the submission of the order to the Seller. A possible increase or decrease of the price of the goods at the time between the submission of the order by the Purchaser and the delivery of the ordered goods or during the claim or other procedure in connection with the return or exchange of the goods shall not affect the price of goods that have already been ordered. The Purchaser is aware of the fact that in the case of a decrease of the price of the goods at the time between the submission of the order and the end of a possible claim or other procedure to do with the return or exchange of the goods, it is not entitled to a refund of part of the purchase price for the goods in the amount of the difference between the price of the goods at the time of the submission of the order to the Seller and the price of the goods at the time after the submission of the order to the Seller. The Seller declares that if it unilaterally increases the price for the goods only after the submission of the order by the Purchaser to the Seller, it shall not be entitled to receive payment for the price difference between the price of the goods at the time of the submission of the order by the Purchaser to the Seller and the price of the goods at the time after the submission of the order by the Purchaser to the Seller.

3. The price may also be changed due to a typographical or other error concerning the price of the goods detected in the Seller's system or published at the purchasing portal with the goods. Both the Purchaser and the Seller shall be entitled to cancel the order or withdraw from the Purchase Contract (from the moment of receipt of the goods) if the Purchaser is notified of the change of the purchase price of an item due to a typographical or other error concerning the price of the goods.

4. The Purchaser shall be obliged to pay the Seller the purchase price in the case of a non-cash or cash payment by making a deposit into the Seller's account not later than 2 days after the conclusion of the contract and before the receipt of the goods. The Purchaser shall be entitled to already pay when making and submitting the order to the Seller with the payment being understood as an advance payment for the purchase price and costs for the transport of the goods, however, the Purchaser is advised to pay only after the acceptance of the order by the Seller (conclusion of the contract).

In the case of a cash payment when the goods are delivered by mail order, the Purchaser shall be obliged to pay the Seller the purchase price and transport costs no later than at the time of the delivery of the goods to the Purchaser.

5. The Seller shall issue and deliver the invoice to the Purchaser in accordance with applicable laws of the Slovak Republic. By submitting the order the Purchaser shall agree that the invoice should be sent along with the goods or made available to the purchaser electronically. The invoice shall be sent along with the goods and the invoice shall also constitute the delivery note and warranty certificate.

Article VIII

Delivery Terms

• The Seller shall deliver the goods to the Purchaser within 14 days from the date when the contract was concluded between the Seller and the Purchaser. The Seller shall deliver the goods to the Purchaser to the address specified when making the order and exclusively to the person specified as the Purchaser. The delivery or issue of the goods to a person other than the Purchaser shall not be possible without a special prior consent by the Seller and documents required by the Seller.

• Deliveries of electronically ordered goods shall be, depending on the availability of goods and the Seller's operating possibilities, dispatched as soon as possible, usually 2 to 10 working days from the date of the confirmation, reception of the Purchaser's electronic order by the Seller, namely to the shipping address specified in the electronic order. The delivery period, however, shall vary depending on the availability of some goods. For selected goods, the Seller shall specify the delivery date directly on the site of the selected goods.
• The right of ownership of the goods shall pass to the Purchaser upon receipt and upon payment of the purchase price.
• The consignment with the goods shall always include the invoice. Upon receipt of the goods, the Purchaser shall be obliged to check if the packaging in which the goods are packed is damaged and sign a consignment take-over document. If it is damaged, it is necessary to draw up a protocol on discovered faults caused during the transport together with the carrier - courier at the site of the delivery of the goods. If the Purchaser receives the goods despite evident damage to the packaging, the Seller shall not recognize any later claims for this reason.

Article X

Warranty Terms and Warranty Period

1. A warranty period of 24 months shall be granted to the Purchaser for the delivered goods. A longer warranty period may be granted to the Purchaser for selected goods. The warranty period shall start on the day of the reception of the goods by the Purchaser.

2. An invoice (a proof of purchase of the goods), which shall also serve as a proof of warranty, shall be enclosed with all goods purchased from the Seller upon their delivery to the Purchaser.

3. When raising a claim, the Purchaser shall be obliged to deliver the goods under claim to the address of the Seller's registered office clean, mechanically intact in its original packaging including the required documents.

4. The Purchaser shall be entitled to the reimbursement for necessary costs which it incurred in connection with the exercise of legitimate rights from liability for defects and which were expended really and purposefully.

5. The details and claim procedure shall be governed by the claim rules published on www.corddecker.com

Article XI

Personal Data Protection

1. The company CORD DECKER sro having its registered office at Bystrické sady 8647/18, 841 06 Bratislava, Slovak Republic, registered in the Companies Register of the District Court Bratislava I, Section: Sro, Insert No.:105351/B, company ID No :: 48 237 663, Tax ID No.: 2120110663, as the Seller shall process personal data, which the Purchaser entered on the Seller's website or provided during mutual communication. The Seller is a controller of personal data information system pursuant to the Act No. 122/2013 Coll. on Personal Data Protection.

2. By submitting the order, the Purchaser shall grant the Seller the authorization to process the personal data pursuant to the Act No. 122/2013 Coll. on Personal Data Protection as amended for a period necessary for the performance of the contract. The Seller undertakes not to disclose any personal data of the consumer or any other information concerning the consumer to a third party. This shall not include the consumer's personal data necessary for the delivery of the goods provided to the carrier.

3. The Seller shall process the Purchaser's personal data to the following extent: business name or name and surname, registered office/residence – shipping, billing address, company ID No., Tax ID No., the Purchaser's e-mail and phone contact. The purpose of the processing of the personal data shall be the identification of the Purchaser as a contractual partner for the performance of the contract concluded via the shopping portal, the correct processing and delivery of the order, the identification of the Purchaser for the purposes of arranging of prompt negotiations on the modification or termination of the contract, the performance of obligations laid down by the law and generally binding legal regulations of the Slovak Republic, especially for the accounting and invoicing system.

4. The Purchaser shall have the right, on the basis of a free written request, to object to the processing of personal data with the Seller, if the Purchaser presumes that they are being or will be processed for direct marketing purposes without its consent and demand their liquidation.

Article XIII

Final Provisions

• The Seller reserves the right to amend these GT&C at any time. Amendments to these GT&C shall enter into force on the day of their publication on the Seller's website.
• By submitting the electronic order to the Seller, the Purchaser shall also confirm its unconditional agreement to the Seller's GT&C.

Claim Rules

1. General Provisions

1. These claim rules (hereinafter referred to as the “Claim Rules”) govern the procedure of the company CORD DECKER sro having its registered office at Bystrické sady 8647/18, 841 06 Bratislava, Slovak Republic, registered in the Companies Register of the District Court Bratislava I, Section: Sro, Insert No.:105351/B, company ID No.: 48 237 663, Tax ID No.: 2120110663 (hereinafter referred to as the “Seller”) and the purchaser (hereinafter referred to as the “ Purchaser”) in exercising rights resulting from the Seller's liability for defective goods purchased on the website www.corddecker.com and the Seller's and Purchaser's rights and obligations associated with it.

2. By submitting the electronic order to the Seller, the Purchaser shall confirm that he has familiarized himself with the Seller's Claim Rules and agrees to them unconditionally. The moment the electronic order is submitted to the Seller, the Claim Rules shall become binding for the Purchaser.

3. The Claim Rules are publicly available on www.corddecker.com and in the Seller's registered office.

1. Liability for Defects

1. The Seller shall be liable for defects that the thing sold has upon receipt by the Purchaser. In the case of used things, it shall not be liable for defects caused by their use or wear. In the case of things sold at a lower price, it shall not be liable for a defect due to which the lower price was negotiated.

2. Except for things that break down quickly or used things, the Seller shall be liable for defects that occur after the receipt of the thing during the warranty period.

3. Upon receipt of the goods, the Purchaser shall be obliged to check if the packaging in which the goods are packed is damaged. If it is damaged, it is necessary to draw up a protocol on discovered faults caused during the transport together with the carrier - courier at the site of the delivery of the goods. If the Purchaser receives the goods despite evident damage to the packaging, the Seller shall not recognize any later claims for this reason.

4. The Purchaser shall be obliged to examine the delivered goods without undue delay after their receipt.

5. Should the Purchaser discover that the goods are incomplete or damaged in any way by the transport, which manifests itself as outer damage to the packaging, it shall be obliged to raise a claim with the Seller without undue delay, not later, however, than within two days after the receipt of the consignment. Otherwise, the delivery shall be considered complete and without defects and claims raised for this reason shall not be accepted.

6. The Purchaser shall be obliged to raise a claim with the Purchaser for defects of goods purchased on www.corddecker.com without undue delay according to the terms specified in the respective provisions of the Act No. 513/1991 Coll. Commercial Code as amended and the Act No. 40/1964 Coll. Civil Code as amended.

 

III. The Place Where the Claim is Raised

 

1. The Purchaser shall exercise rights from liability for defects via remote communication by filling in the claim form, which the Purchaser can download on the website www.corddecker.com, sending the form together with the goods under claim by post to the address of the registered office of the company CORD DECKER sro, Bystrické sady 8647/18, 841 06 Bratislava.

2. In the case of remote communication by means of the claim form, the Purchaser shall be obliged to specify its contact information, submit the proof of purchase, photo documentation or other proofs on whose basis the Seller can handle the claim. At the same time, the Purchaser agrees that the Seller may send proofs related to the settlement of the claim to the e-mail address specified by it.

 

1. Claim Procedure
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2. Should the Purchaser discover that the goods he ordered do not correspond to the goods he received, the Purchaser shall have the right to return the goods to the Seller not later than within 30 days after the receipt of the goods by the Purchaser.

2. Should the Purchaser discover that the goods it ordered does not have the corresponding size or colour, it shall be entitled to return the received goods and demand their exchange for goods of different color and/or size or a different type of goods, not later than within 30 days after the receipt of the goods by the Purchaser. The goods that the Purchaser returns must not be damaged, must not show signs of wear and use. The exchange of the goods shall only be possible if the corresponding goods are on the Seller's stock. Otherwise, the Purchaser shall be considered to have withdrawn from the Purchase Contract.

3. The costs for the return of the goods for the purposes of their exchange shall be borne by the Purchaser, which, however, only applies if the goods fully met quality requirements and were free of defects. The Purchaser shall deliver the exchanged goods to the Purchaser within 30 days after the receipt of an entirely completed form along with the required documents and the goods to be exchanged.

4. If the goods that are the subject of the return/exchange/claim are not supplied with the completed form and the required proofs, the Seller shall reserve the right not to continue to handle the matter in question and it shall be understood that the Purchaser does do not intend to return, exchange or claim the goods.

5. The goods that are the subject of the return/exchange must be complete, unused, undamaged and in its original packaging with the label. The original packaging of the goods must not be destroyed and must not show signs of use.

6. The Seller shall handle consumer claims in accordance with the laws of the Slovak Republic, especially Act No. 250/2007 Coll. as amended, the Civil Code of the Slovak Republic and applicable legal regulations.

If the defect in question can be rectified, the Purchaser shall have the right for its free and timely rectification. The Seller shall be obliged to rectify the defect without undue delay.

The Purchaser may demand that the thing be exchanged instead of the defect being rectified or if only part of the thing is defective that the part be exchanged as long as that does not cause the Seller excessive costs in relation to the price of the goods or the severity of the defect. Instead of rectifying the defect, the Seller may always exchange the defective thing for a non-defective one as long as that does not cause the Purchaser serious difficulties.

If the defect cannot be rectified and if such defect prevents the proper use of the thing as a non-defective thing, the Purchaser shall have the right to demand that the thing be exchanged or withdrawn from the contract. The Purchaser shall enjoy the same rights if the defects can be rectified but the Purchaser cannot use the thing properly due to a repeated occurrence of the defect after the repair or due to a large number of defects. If the defects cannot be rectified, the Purchaser shall be entitled to an appropriate discount of the price of the thing.

1. Information for the Consumer on the right to Withdraw from the Contract

1. If the Purchase Contract is concluded through means of remote communication, the Seller shall allow the Purchaser the possibility to withdraw from the Purchase Contract even after the legal deadline, namely within 30 days after receipt of the goods. Only if the Seller does not provide the Purchaser with information that it is obliged to provide pursuant to Section 10 of the Act No. 108/2000 Coll. on Consumer Protection in door-to-door sale and mail order trade as amended, this period shall be 3 months after receipt of the goods. If the information is duly submitted during its duration, the 3 month period shall end and a period of 30 days shall commence from that moment. However, the Purchaser may not withdraw from contracts listed in Section 12 Par. 5 of the Act No. 108/2000 Coll. on Consumer Protection in door-to-door sales and mail order trade as amended.

2. The Purchaser's notice of withdrawal from the Purchase contract must be delivered to the Seller before the expiration of the withdrawal period and at the same time, the goods must be properly returned to the Seller in their entirety and original state with all accompanying documentation that was delivered to the Purchaser. For the matter to be settled quickly, it is necessary to return the goods to the same address of the Seller that is specified as the place from which the goods were shipped to the Purchaser in the documents accompanying the goods.

3. If the Purchaser withdraws from the Purchase Contract in accordance with Points 1 and 2 of this Article, the Purchase Contract shall be canceled from the beginning. The Seller shall be obliged to take the goods back and return to the Purchaser, not later than 15 days after the date of the withdrawal from the Purchase Contract, the price paid for the goods by a transfer to the Purchaser's account including the costs the Purchaser incurred in ordering the goods. The costs for the return of the goods shall only be borne by the Purchaser if the goods fully met quality requirements and were free of defects.

4. If any of the above-mentioned conditions is not met, the Seller shall not accept the withdrawal from the electronic order and the goods shall be returned back at the Purchaser's costs.

1. Final Provisions

1. By purchasing the goods, the Purchaser shall agree to the Seller's claim rules.

2. If the sale of goods or the provision of a service are subject to General Terms and Conditions which specify warranty terms differently from terms specified in these claim rules, warranty terms specified in the General Terms and Conditions shall take precedence over terms specified in the Claim Rules .

3. The Seller reserves the right to amend the Claim Rules while respecting the mandatory provisions of the Act on Consumer Protection and the Civil Code. An amendment to the Claim Rules shall not apply to the claim of goods that were purchased while the old Claim Rules were in force.